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Talkswitch Software

KX-NCP >  Telephone Systems >  Talkswitch >  Talkswitch Software

Get the most out of your business communications with the Talkswitch Software packages which provide Call reporting and Attendant Console features.
Knowledge is power

Drill deep into your calling patterns with sophisticated, powerful reports that deliver the information you need to save money and manage your business more effectively.

The TalkSwitch Call Reporting application builds highly effective reports about the call activity of your TalkSwitch system. With the power to reveal details about who is making and taking your calls, how long they last, how much they cost and more, TalkSwitch Call Reporting is an essential tool for managing your telephone usage.

Better than your phone bill

TalkSwitch Call Reporting delivers more granular information than your typical phone bill, and you don't have to wait a month. Your reports are available whenever you want them, and you can run them over any time frame you like; the last hour, day, week, month or year - even in real time!

Your phone bill may list the outgoing calls for your entire business, but with TalkSwitch Call Reporting, you can drill right down to the calls made by each person and each department in your office.

All events on your TalkSwitch system - including transfers, calls on hold, and time spent in a queue, are tracked and reportable through the easy-to-use TalkSwitch Call Reporting interface.

You can also generate reports on all incoming calls. Who answered each call, who the call came from (caller ID), duration, incoming ring times, lost (unanswered) calls, and even calls to your advertised directory numbers.

 
The Premium version of TalkSwitch Call Reporting does everything the advanced version does, and also includes support for hotel/motel guest check-in/check-out one-click billing (with the ability to control calling rates), support for multiple location reporting and e-mail alerts on prohibited activities.

 
Upgrade an Advanced Call Reporting to the Premium version.

 
Extra power for your phone

TalkSwitch Attendant Console gives you the power to see and control your calls right on your PC. It's a whole new set of superpowers that will change the way you use the phone.

Not your mild-mannered, garden-variety attendant console:

TalkSwitch Attendant Console was designed to replace the standard old telephone hardware consoles that receptionists have been using for years. Ours is software, which gives it some distinct advantages:

Better value: TalkSwitch Attendant Console does more and costs less than most hardware consoles.
Zero footprint: it's not hardware, so it doesn't take up any room on your desk.
Obsolescence-proof: hardware ages and breaks down. TalkSwitch Attendant Console? Nope.
One for all: one licence per site covers all users, so everybody in your office gets the full application. What hardware console can do that?

 

KX-NCP >  Telephone Systems >  Talkswitch >  Talkswitch Software